Comfort

Comfort is close to home.

For 65 years, the health and safety of our Guests, Associates, and communities has been our top priority. On behalf of our local Franchises, we thank you for your continued support and look forward to bringing some joy to your mealtimes.

We're Open

We're open with our trusted Take-Out, Pick-Up, Drive-Thru, and Delivery channels. We're slowly beginning to re-open Dining Rooms in select regions, in accordance with provincial health officials. Check if your local restaurant is open for Dining Room service, and learn more about the special measures we're taking to keep everyone safe.

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Additional Measures

During this time, we’ve taken the following measures to help keep Canadians safe.

 

Reinforcing Our Standards

We’re reinforcing our already rigorous standards and operating procedures for food safety and personal hygiene.

Continual Sanitation

We're sanitizing all high touch surfaces including, but not limited to, door handles, pay pads, countertops, seating areas, and other surfaces.

Seated Together, Apart

We're seating Guests at every other table, so you can maintain a safe distance from your fellow flock.

Follow The Flock

We've posted directional signage to ensure we're all following the same path, at a staggered, safe distance.

Adjusted Hours

We’ve adjusted our store hours to encourage physical distancing where we can.

See Store Hours

New! Curbside Pick-Up

We’ve introduced our NEW Curbside Pick Up service to serve you better while also encouraging physical distancing.

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NEW! CONTACTLESS DELIVERY

We’ve added our NEW Contactless Delivery service to ensure that Guests who are self-isolating or distancing can receive our deliveries safely.

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Driver Protocols

We’re working closely with our delivery drivers and partners to ensure frequent hand washing, using hand sanitizer for every delivery and sanitizing their vehicles and delivery bags.

LOCAL FRANCHISEE
SPOTLIGHT

 

Giving Back

Canadian Truckers

We are grateful for the truck drivers keeping our 220+ restaurants connected from coast to coast. In partnership with Canadian Trucking Alliance, we are providing drivers with “home away from home”, with takeout and order-ahead pick up, restroom access, and a much-needed break. We also have a special discount available through the official Canadian Trucking Alliance email list. If your trucking association would like to join this program, please contact us.

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First Responders

Our first responders and front-line healthcare workers have been working tirelessly to keep Canadians safe. From March 20th to 27th, Swiss Chalet proudly honoured 50% off for these superheroes. Now, we continue to show our appreciation by distributing special pick up and delivery discounts to first responder and local health service organizations across the country. If your organization would like to join this program, contact us.

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$10 Family PAKs for Swiss Families

We’re not just co-workers, we’re family. We’re providing $10 Family PAKs, to both our in-store Associates, those active and serving Canadians through this time, and those inactive due to temporary layoffs. From April 20 - May 3, 2020, Associates can visit their local Swiss for walk-in take-out before 4PM with their Associate Discount Card. Each Associate can redeem 1 PAK per day.